Service Level Agreement Tracker
I-doit - CMDB and IT documentation v.1.0
This provides the basis for (ITIL) processes such as Change and Problem Management, helps to control and manage the SLA (Service Level Agreement) or the communication with users.Its interfaces to other ITSM applications (like Nagios, Request Tracker ...
PROMODAG Reports v.8.7.160
- Ensure you are meeting your Service Level Agreement.
HelpMaster Pro Enterprise Edition v.7
Automatic Email job logging and notification, service level agreement monitoring, 100's of standard reports and optional custom reporting, and rapid return on investment.
SupportCalls v.4.1.6811
Furthermore, end-users can submit new support requests via a web form, check status, or search through the knowledge base, all via a web browser for first level support.
With the inbuilt statistics, support cases data can be displayed in grids, charts ...
RadarPing v.2.0
Service-level agreement violations are recognized, tracked and reported in the same way as critical uptime, ping loss, and SNMP object changes. This software also supports pre-defined configuration templates.
Web Help Desk Software - Free Ed. (.rpm) v.10.0.18.3
The free help desk software edition of Web Help Desk Software for Linux server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, ...
Web Help Desk Software - Free Ed. (.dmg) v.10.0.18.3
The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, ...
CalendarCreator.service v.1.1
service.
HelpSTAR v.12.0.60.8
HelpSTAR supports ITIL processes for best-practice service management, including:
1. Problem Management and Incident Management
2. Change Management
3. Knowledge Management
4. Dashboard for real time Tactical Management
5. Configuration ...
WebWatchBot Website Monitoring Software v.7.0
login to site, retrieve item from database, add to shopping cart, check out)
* Implement server monitoring and database monitoring to understand the impact of individual infrastructure components on the overall response time of your website and web-based applications
* View and publish powerful reports and charts showing your adherence to Service Level Agreements ...
Bello Network Monitoring WinGUI
Our on-demand monitoring service makes it easy and affordable to detect network and website failures early, minimizing downtime and avoiding economic impact.
bello network monitoring service periodically checks your website as well as your other ...
Commit v.3.7.5.3
By using Commit we guarantee that you will:
Generate Growth by creating leads for new business, pursue the leads and close the sales
Increase Productivity by dispatching the right technician to the right call and measuring the technician's productivity
Satisfy Customers by solving their problems faster and giving them the service level they paid ...
PolarHelp v.5.0
Incident Management and Service Level Management: Use best practices from ITIL.
Source code available
Polar Help Desk 5 is open-source software.
Active Servicedesk v.5.0
This practical approach to facilitating common challenges facing modern organizations provides an intuitive solution to optimize service delivery and management. IT departments can avoid slow, unmanaged service which can be both damaging to their reputation ...
AdventnetManageEngine SupportCenter Plus v.7.0
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve ...