Windows - Help Desk And Support Tools
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TSplus Remote Support v.3.30.321
Remote Support is the best alternative to TeamViewer. Securely connect to remote computers anywhere, take control of their mouse, access files and applications, and troubleshoot problems, right when your employees and customers need help the most.
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Macro Toolworks, Professional Edition v.9.1.0
Macro Toolworks is a powerful macro creation software. It comes with macro recorder to record mouse and keystrokes, over 300 macro commands, macro scheduler and many additional triggers. It makes tasks done automatically, faster, and error free.
ManageEngine ServiceDesk Plus v.9.3
ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software with integrated project management. ITIL ready version is also available
ServiceDesk Lite 2016 (Free Service CRM) v.1.1
Service Desk Lite is free ready to use service management software that enables you to manage Service contracts/AMC and customer complaint life cycle from complaint initiation, assignment to closure in a simpler way.
WinCHM - help authoring software v.5.11
Help authoring software. Create Help file, Create Web-based help, Create CHM file, Create printable pages, Create PDF manual easily and quickly.
Softany WordToHelp v.3.11
Create help files (HTML Help, Web Help and PDF) from Microsoft Word document. Convert Word document to HTML Help (.chm), Web Help and PDF. User guide: http://www.softany.com/wordtohelp/word2help.htm
Wordpress Live Support Software v.1.9
Let your business grow with WordPress Live Support Software – eAssistance Pro. The Live Chat software is programmed to offer instant assistance to your visitors/valuable customers online. The software is equipped with dozens of chatting features.
ProActive Customer Support v.2014
Install in minutes and keep track of customers and their support requests. ProActive Customer Support makes it easy to record, update and report on your customer support activities. Give your boss reports that document your efforts.
Softany WinCHM Pro v.4.47
Help authoring software. Create Help file, Create Web-based help, Create CHM file, Create printable pages, Create PDF manual easily and quickly.