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Customer Service Database Software  v.7.0

This software offers a solution for users who want to create and manage customer service calls and interactions. There are fields for entering customer, comments, category, opened by, priority, opened date, resolved date.

Live Chat Software for Customer Support

Increase sales and improve customer service delivery by adding live chat to your website. Watch visitors on your website in real time. Interact proactively through chat invitations. Fully customizable visitor interfaced. One click installation within ...





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Chat Interface for Operator

Very good tool for web site increase sales and provide best customer service. Fully customizable visitor interface. Easy to use and implement service. Invite visitors to chat with you or guide them without chatting. Easy transfer chats to other operators, ...

ManageEngine SupportCenter Plus

SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues ...

LiveHelpNow

LiveHelpNow Customer Service Software provides you with the tools needed to quickly set up a seamlessly integrated, coherent support platform, saving you and your business time and money, decrease your response times and increase the efficiency of your ...

Skymol Communicator Live Chat Software  v.3.0

Skymol Communicator is a web-based customer service and live chat, live help system using Voice, Video, Text Chat communication forms on your web site. Skymol offers SaaS (Software-as-a-Service) live chat software, help desk software for online sales ...

Service Desktop Pro

Service Desktop Pro is an integrated Business Information & Service Management Software. It is useful for small business managers,IT Service Providers, Freelancers, Consultants, Web Developers and Software Developers. It handles over 20 key business requirements ...

Egsoft After-sale Service  v.4.51

Egsoft After-sale Service is a process for handling customer service software, Can be very convenient for customer, service, maintenance, commodity parts, warehouse, staff and assessment, accounts, and the re-visit and other practical functions. Widely ...

Skymol Live Customer Support Software  v.2.0

Skymol Live Customer Support Software is a new web-based customer service, customer support and live help system using Voice chat (VoIP), Video chat, Text Chat communication forms through your web site. This customer service software establishes a powerful ...

Close Support Service Desk  v.3.5.0.7

The basic element of the Close Support application set is the Service Desk, a Windows application used by support or customer service personnel to manage service requests, incident reports and administration tasks. The free to use Express Edition of the ...

Queuing Model Excel

Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization. Review the impact of changes in service point numbers on total costs. The model ...

Mioot Live Chat Software  v.3. 7. 2001

com Live chat software an expert in live chat, live help, live support, Online chat software offer live customer support solutions. Live help support software tool which captures the visitor?s info on a real time basis and provides opportunity to initiate ...

LiveServiceDesk  v.2.0

POWERFUL AND AFFORDABLE LIVE CUSTOMER SERVICE SOFTWARE

"According to surveys, 25-75% of shopping cart abandonment is due to websites lacking real-time customer service to answer questions or resolve problems." (ZDNet 2002)

LiveServiceDesk ...

Job Log  v.5.0.0

Job Log is designed for the business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. Tickets are issued as the call is taken by the support ...

ResponseMailer Email Processor

Use it as an auto responder for customer service, confirmation notice, vacation notice , out of office reply or purchase order processing.
ResponsEMailer reduces the time you spend to answer and follow-up on emails.

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