Email Customer Service
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Email Monitoring Service NA v.1.0
SiteRecon providing email monitoring that continuously checks your mail server and subcomponents, such as virus protection and content filtering. If mail is not being processed, SiteRecon will immediately alert your contacts list that a problem exists.
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Live Chat Software for Customer Support
Increase sales and improve customer service delivery by adding live chat to your website. Watch visitors on your website in real time. Interact proactively through chat invitations. Fully customizable visitor interfaced. One click installation within ...
Skymol Communicator Live Chat Software v.3.0
Skymol Communicator is a web-based customer service and live chat, live help system using Voice, Video, Text Chat communication forms on your web site. Skymol offers SaaS (Software-as-a-Service) live chat software, help desk software for online sales ...
Chat Interface for Operator
Very good tool for web site increase sales and provide best customer service. Fully customizable visitor interface. Easy to use and implement service. Invite visitors to chat with you or guide them without chatting. Easy transfer chats to other operators, ...
ManageEngine SupportCenter Plus
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues ...
LiveHelpNow
LiveHelpNow Customer Service Software provides you with the tools needed to quickly set up a seamlessly integrated, coherent support platform, saving you and your business time and money, decrease your response times and increase the efficiency of your ...
ResponseMailer Email Processor
ResponseMailer Email Processor checks the contents of your incoming emails to determine how to reply to it. It works with multiple email accounts and can extract email data and save it to a database. Use it as an auto responder for customer service, confirmation ...
Skymol Live Customer Support Software v.2.0
Skymol Live Customer Support Software is a new web-based customer service, customer support and live help system using Voice chat (VoIP), Video chat, Text Chat communication forms through your web site. This customer service software establishes a powerful ...
Service Desktop Pro
Service Desktop Pro is an integrated Business Information & Service Management Software. It is useful for small business managers,IT Service Providers, Freelancers, Consultants, Web Developers and Software Developers. It handles over 20 key business requirements ...
GetNotify Email Tracking System v.1.0
com is a Free Email Tracking Service which notifies you when the email you send gets read by the recipient. It also tells you about the IP address, Geographical location, Operating system, Web browser used by the recipient and the duration for which your ...
Close Support Service Desk v.3.5.0.7
The basic element of the Close Support application set is the Service Desk, a Windows application used by support or customer service personnel to manage service requests, incident reports and administration tasks. The free to use Express Edition of the ...
LiveServiceDesk v.2.0
POWERFUL AND AFFORDABLE LIVE CUSTOMER SERVICE SOFTWARE
"According to surveys, 25-75% of shopping cart abandonment is due to websites lacking real-time customer service to answer questions or resolve problems." (ZDNet 2002)
LiveServiceDesk ...
Hipergate CRM v.1.0
The most complete Open Source Java CRM + GroupWare suite including: sales automation, customer service, intranet, email marketing, content management, bug tracker, project manager, social networks integration, webmail, calendar, forums, file sharing.
Boldchat Operator Client .NET
Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage ...