Call Center Manager
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Call Center Manager v.8.5.2
Call Center Manager speeds effective training for new agents with the whisper coaching feature that allows live-call coaching that is inaudible to customers, and easy call monitoring and recording.
Call Center Manager includes real-time and ...
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Call Center CRM v.8.6.2
Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to:
Automatically track all customer interactions
Inbound calls and SMS, outbound voice, text messaging ...
PrettyMay Call Center for Skype
PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX. It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice ...
Terrasoft Call Center v.2 8
Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts ...
Dialgo Personal Call Center v.2 5
Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal ...
Unite Call Center v.2.0
VoIP based PBX and CAll center. Unite Call Center for Skype is 100% program based, truly business-class customer communication and management system with host of much sought after abilities.Unite Call Center - Another distinctive offering provided for ...
Advanced Call Center
All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. ACC can send call notifications to your ...
Advanced Call Center 7 v.5.0
An advanced, yet simple-to-use software answering machine for your voice modem.
Voip call rate manager script v.2.0
this voip call rate manager script allows you to create accounts for your users who can use it to view / update rates. different types of customers like reseller / wholeseller / customers e.t.c can see different rates as per their account setting ...
Cc-Modeler v.2. 1. 2023
cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of call center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model, as well as simulation. cc-Modeler is powerful and ...
ErlangXLS v.1.0
ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc. While other providers sell ...
CT Developer Studio
CT Developer Studio helps you develop and host automated call handling systems which can be tailored to individual needs. Develop complex IVR software or implement a simple inbound call center, set up automatic dialing or create a fully automatic call ...
Phone Dialer Pro v.5.6 Rev. 25
Incoming call monitoring and/or automatic call answer.
5. Extend dialing on the existing call using dialer's keypad.
6. Call transfer.
7. Secondary phone book: ---> one click switching.
8. DTMF tones ---> selectable tone length and time ...
Auto Dialer Pro3
Automatic call center which allows to make a large number of supervised or not supervised outbound telemarketing calls, this program is specifically designed for:
* small businesses conducting surveys *
* church and community announcements *
* ...