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Call Center Manager  v.8.5.2

Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for ...

Call Center CRM  v.8.6.2

Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to:

Automatically track all customer interactions
Inbound calls and SMS, outbound voice, text messaging ...





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Voicent Call Center Manager  v.8.5.2

Call Center Manager automatically measures workloads and adjusts outbound calling pace to comply with U.S. Federal Trade Commission's Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Don't risk penalties of up to $16,000 per incident! ...

PrettyMay Call Center for Skype

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX. It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice ...

Terrasoft Call Center  v.2 8

Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts ...

Dialgo Personal Call Center  v.2 5

Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal ...

Unite Call Center  v.2.0

VoIP based PBX and CAll center. Unite Call Center for Skype is 100% program based, truly business-class customer communication and management system with host of much sought after abilities.Unite Call Center - Another distinctive offering provided for ...

Advanced Call Center

All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. ACC can send call notifications to your ...

Advanced Call Center 7  v.5.0

An advanced, yet simple-to-use software answering machine for your voice modem.

Cc-Modeler  v.2. 1. 2023

cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of call center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model, as well as simulation. cc-Modeler is powerful and ...

ErlangXLS  v.1.0

ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc. While other providers sell ...

CT Developer Studio

CT Developer Studio helps you develop and host automated call handling systems which can be tailored to individual needs. Develop complex IVR software or implement a simple inbound call center, set up automatic dialing or create a fully automatic call ...

Auto Dialer Pro3

Automatic call center which allows to make a large number of supervised or not supervised outbound telemarketing calls, this program is specifically designed for:
* small businesses conducting surveys *
* church and community announcements *
* ...

Rander

Your company can work far more effectively with Rander as it gives you a basic call center functionality. Your employees can handle more calls in the same amount of time and you can provide your customers with better care.

Arbortext  v.5 2

Whether you're supporting a product through a call center, a field service organization, a web-based training program, or a fleet of equipment operators, you need to deliver 100% accurate technical information to your business organizations so they complete ...

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