Support Processes


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ITIL Service Management Excellerator  v.1 10

Specific guidance found in the ITSM Excellerator includes:

- Process Excellence Master Program Plan
- Process Excellence Program Awareness & Overview
- Detailed Program Charter & Planning Criteria
- Critical Success Factors & Key Performance Indicators
- IT Services Environment Assessment & Action Matrix
- Measurement Planning & Program Overview
- Measurement Program Charter & Workbook
- ITSM Metrics Library & Design Workbooks
- Communications Planning & Stakeholder Workbooks

Templates include specific examples and guidelines for accelerated deployment, including:

- Over 400 supporting service improvement program tasks, milestones, Key Goal Indicators (KGIs) and detailed activity descriptions
- Completed example measurement workbooks for ITIL Service Support processes; linked ...

Aisper IT Manager Plus  v.6.4.4

A robust and easy to use, helping organizations automate and improve their management and support processes, resulting in a support consistent, reliable and superior to both internal and external customers.





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Rapid Email Support

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Textmodules for Software Support

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Kill Multiple Processes and Tasks At Once Software  v.7.0

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UCertify 220-603 A+ Remote Support Techn

220-603 - A+ Remote Support Technician study notes, articles and mock test. 99% pass rate, 100% money back guarantee. Based on latest CompTIA certification exam pattern. Download exam simulation and study guide. Download practice test for CompTIA exam ...

SupportSmith IT Support  v.2.1.0.12

SupportSmith v2 IT Support offers professional and company users the necessary resources to quickly establish secure connections between computers. No ports open are required neither on the Technician's side nor Customer's. Quickly and safely establish ...

Tally International Support  v.9.0

Customers can take the advantage of our Tally International Support for their organization. As we know that the accounting is the head of every business, we are offering the features such as Tally support, Tally AMC, Accounting software for your need ...

Customer Support Organizer Pro  v.3.1

Customer Support Organizer Pro,database software for Windows. Simple database management system that helps you to organize, track, and manage your customer support activities. 4 simple databases included in Customer Manager Pro: Personnel manage your ...

NT Interactive Support Centre  v.2 5

New Technology CADCAM, the UK's leading provider of the highly affordable, premier design software; SolidWorks, launches a new Interactive Support Centre to meet its customers needs.
This new Interactive Support Centre has been imbedded into the ...

Remote Support Manager  v.8.3.3.250

An integral tool within N-central, Remote Support Manager delivers the most powerful Windows desktop remote control and remote management software on the market. Launched with a single click from the N-central UI, Remote Support Manager empowers you to ...

Remote Support System  v.1. 7. 2003

Remote Support System lets you support your customers even if they are behind firewalls and routers. With RSS you can transfer files, chat, re-boot & auto-reconnect and remotely control their PC in real-time without pre-installing software or any network ...

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