Service Desk Work Instructions
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IT Help Desk Password Reset Suite v.6.0.6.3.1
IT Help Desk Password Reset Suite - Web based Help Desk Password Reset manager, for users to change their AD passwords. It supports Help Desk Delegation. Supports Password Reset/Unlock account/Change Password through web with/without help desk. This Password ...
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HelpSTAR v.12.0.60.8
Help Desk Software, Asset Management software, Configuration Management, ITIL. HelpSTAR is a complex and professional software designed to better assist your customers.HelpSTAR supports ITIL processes for best-practice service management, including:
1.
SupportDesk v.2003
This help desk program allows you to log calls, track call escalation and problem resolution, manage contacts, track inventory, search the integrated knowledge base, and manage your service-level agreements. The program can be customized to your requirements ...
Adventnet ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready ...
JiJi Password Reset Suite v.6.0.6.3
Self Service Password Reset Tool JiJi Password Reset Suite, end-users can securely reset their own Active Directory passwords without having to involve highly technical helpdesk professionals. Gartner stated if a 10,000-employee company automated password-resetting ...
PolarHelp v.5.0
Manage and deliver support services to your employees and customers through a central web-based help desk portal.
Email integration: Manage email flow with help desk integrated with multiple email accounts and customize email notification templates ...
Active Directory Password Management v.6.0.9.1
Gartner stated if a 10,000-employee company automated password-resetting alone, help desk calls could drop by one-third and the firm could save US$648,000 each year. According to Burton Group, studies show the management of passwords cost US$200 to US$300 ...
NetSupport Servicedesk v.3.0
Reduce the TCO (Total Cost of Ownership) by decreasing the number of vendors you are managing, improving help desk support, enforcing configuration standards and effectively migrating to new technologies. Track and manage licenses using the inventory ...
HelpDesk lite
With HelpDesk lite, you'll be able to: * Submit service requests via simple forms; * Manage and monitor your requests; * Communicate with HelpDesk team quick; * Print reports on the state of your requests; * Utilize various features such as escalation, ...
Layton ServiceDesk v.6.0
Layton ServiceDesk™ is an all new web based ITIL help desk software incorporating the very latest Web 2.0 technology such as AJAX and ASP.NET. Built from the ground up, every feature and module has been carefully designed before being implemented. Literally ...
QuickService v.3.0
QuickService solves the most common problems encountered by service based companies interested in automating their total business operations, from controlling inventory to wireless dispatching to purchase order management.
Features:
* Schedule ...
SupportPortal v.3.3
AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or ...
HelpBox v.3 6
HelpBox is a 100% webbased helpdesk solution that assists in managing all incoming service requests and support calls. HelpBox helps assign these requests and calls to different resources according to priority, problem type and technical skills. This ...
LiveServiceDesk v.2.0
POWERFUL AND AFFORDABLE LIVE CUSTOMER SERVICE SOFTWARE
"According to surveys, 25-75% of shopping cart abandonment is due to websites lacking real-time customer service to answer questions or resolve problems." (ZDNet 2002)
LiveServiceDesk ...