Service Desk Process Kit
BEXPSD v.1.0
BEXPSD - the platform for Service Desk solutions development.
NeuQs Help Desk v.2.01
Whether you are looking for a help desk solution to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Help desk will ensure you deliver professional levels or service through timely management ...
CareWindows Process Control Master v.5.0.3.2
CareWindows Process Control Master Free Version is an advanced process management utility that picks up where Task Manager leaves off. It will show you detailed information about a process. For each process, it improves on Windows Task Manager, providing ...
HelpSTAR v.12.0.60.8
Help Desk Software, Asset Management software, Configuration Management, ITIL. HelpSTAR is a complex and professional software designed to better assist your customers.HelpSTAR supports ITIL processes for best-practice service management, including:
1.
SupportDesk v.2003
This help desk program allows you to log calls, track call escalation and problem resolution, manage contacts, track inventory, search the integrated knowledge base, and manage your service-level agreements. The program can be customized to your requirements ...
Macros
Macros - Help Desk Reply Automation and Macro Software.
Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...)
it is the ultimate time saving tool for your help desk support ...
Adventnet ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready ...
PolarHelp v.5.0
Manage and deliver support services to your employees and customers through a central web-based help desk portal.
Email integration: Manage email flow with help desk integrated with multiple email accounts and customize email notification templates ...
WinOnMulti v.1.2
WinOnMulti is an Windows application for automatic process management.
Processes can be added under the its management that will allow it to automatically restart, conform to configuration, when processes or harware failed or the whole OS is shutdown.
IPI.HELPDESK
HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldnt lose customer ...
HelpDesk lite
With HelpDesk lite, you'll be able to: * Submit service requests via simple forms; * Manage and monitor your requests; * Communicate with HelpDesk team quick; * Print reports on the state of your requests; * Utilize various features such as escalation, ...
Remote Support Manager v.8.3.3.250
These capabilities include point-to-point file transfers, stopping and starting services, support for agent chat, access to the command prompt, detailed service and process information, event logs, registry and local disk manipulation. It ...
Layton ServiceDesk v.6.0
Layton ServiceDesk™ is an all new web based ITIL help desk software incorporating the very latest Web 2.0 technology such as AJAX and ASP.NET. Built from the ground up, every feature and module has been carefully designed before being implemented. Literally ...
SupportPortal v.3.3
AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or ...
HelpBox v.3 6
HelpBox is a 100% webbased helpdesk solution that assists in managing all incoming service requests and support calls. HelpBox helps assign these requests and calls to different resources according to priority, problem type and technical skills. This ...