Sample Service Level Agreement
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HelpMaster Pro Enterprise Edition v.7
Automatic Email job logging and notification, service level agreement monitoring, 100's of standard reports and optional custom reporting, and rapid return on investment.
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SupportCalls v.4.1.6811
Furthermore, end-users can submit new support requests via a web form, check status, or search through the knowledge base, all via a web browser for first level support.
With the inbuilt statistics, support cases data can be displayed in grids, charts ...
RadarPing v.2.0
Service-level agreement violations are recognized, tracked and reported in the same way as critical uptime, ping loss, and SNMP object changes. This software also supports pre-defined configuration templates.
Web Help Desk Software - Free Ed. (.rpm) v.10.0.18.3
The free help desk software edition of Web Help Desk Software for Linux server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, ...
Web Help Desk Software - Free Ed. (.dmg) v.10.0.18.3
The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, ...
I-doit - CMDB and IT documentation v.1.0
This provides the basis for (ITIL) processes such as Change and Problem Management, helps to control and manage the SLA (Service Level Agreement) or the communication with users.Its interfaces to other ITSM applications (like Nagios, Request Tracker ...
Service Invoicing Template v.1.10
A service invoice, bill of service or service receipt is a document that is provided when collecting due payments for services rendered. The invoice template can be used as a repair invoice template, consulting invoice template, contractor invoice template, ...
CalendarCreator.service v.1.1
service.
HelpSTAR v.12.0.60.8
HelpSTAR supports ITIL processes for best-practice service management, including:
1. Problem Management and Incident Management
2. Change Management
3. Knowledge Management
4. Dashboard for real time Tactical Management
5. Configuration ...
Bellhop v.1.0.4
Bellhop allows you to build Mac OS X system services using high-level scripting languages. Bellhop will work fully functional for 30 days, during which time you can utilize any of the available plugins (AppleScript, Ruby, Python, Perl and F-Script). After ...
WebWatchBot Website Monitoring Software v.7.0
login to site, retrieve item from database, add to shopping cart, check out)
* Implement server monitoring and database monitoring to understand the impact of individual infrastructure components on the overall response time of your website and web-based applications
* View and publish powerful reports and charts showing your adherence to Service Level Agreements ...
Bello Network Monitoring WinGUI
Our on-demand monitoring service makes it easy and affordable to detect network and website failures early, minimizing downtime and avoiding economic impact.
bello network monitoring service periodically checks your website as well as your other ...
Super Mario 3 : Mario Worker v.2.0.11.48
Mario Worker is a free-classic Mario Bros remake but this time you're a level and scenario creator. You have many elements ready to use in own level, 40 enemies, 100 blocks, many scenarios, many options and prefs. You can send levels and share them with ...
Commit v.3.7.5.3
By using Commit we guarantee that you will:
Generate Growth by creating leads for new business, pursue the leads and close the sales
Increase Productivity by dispatching the right technician to the right call and measuring the technician's productivity
Satisfy Customers by solving their problems faster and giving them the service level they paid ...