Call Center Agents
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SentryWorks Screen Recorder v.2.0
For example, you can monitor contact center agents, create stunning online tutorials, presentations and product demos, and training and eLearning materials.
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Arbortext v.5 2
Whether you're supporting a product through a call center, a field service organization, a web-based training program, or a fleet of equipment operators, you need to deliver 100% accurate technical information to your business organizations so they complete ...
Phone Dialer Pro v.5.6 Rev. 25
Incoming call monitoring and/or automatic call answer.
5. Extend dialing on the existing call using dialer's keypad.
6. Call transfer.
7. Secondary phone book: ---> one click switching.
8. DTMF tones ---> selectable tone length and time ...
AsterCRM v.386
asterCRM is a call center software for asterisk based VoIP system, also it has some CRM functions. It provide useful features such as pop-up, predictive dialer, click to call, extension status .... astercrm could work with all asterisk based system.
PrettyMay Call Recorder for Skype
PrettyMay Call Recorder for Skype (PMCRS) is a powerful Skype add on, which allows you to record skype calls on Windows easily.
Besides the call recording funtions built in, PMCRS offer many features such as storing Skype voicemail into MP3 files, ...
Skype Call Recorder v.5.5
Skype Call Recorder is widely used by many Skype users and business call centers. It is used for recording high quality Skype audio and video calls on both sides automatically. As the best quality Skype Call Recorder, It can support many kinds of audio ...
Call Corder 4 v.2.0
Telephone call recording software.
Call Alert! v.1.0.0.1
You have no doubt wished you could be aware on who is calling without the need to pick up the phone and answer a call.
Call Alert! enables your PC to recognize the caller without the need to answer. Call Alert! employs Caller ID service provided ...
FonXL Call Display Screen Saver
The fonXL Call Display Screen Saver turns your computer into a Call Display unit using your computer?s modem.
This fully functional, easy-to-use software combines an elegant translucent design with powerful Call Display technology. The screen ...
Call List Scrubber v.2.27.x
This software gives small businesses a central place to store downloaded National Do Not Call Registry files and then scrub their call lists against the Registry to identify and remove registered telephone numbers from those call lists. The software monitors ...
Data Center Audit v.2.6.0
Data Center Audit (DCA) is a non-intrusive, non agent based web software designed to assist IT experts with auditing, planning, and the organization of inventory within a data center.
Data Center Audit offers the capability to view all IT elements ...
DataTrack System
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, ...
Express Dial Telephone Dialer
It can be used to automate the dialing of a list of numbers (as a predictive dialer) or to call single numbers when required using only your PC, modem and headset. Load Express Dial with a list of phone numbers and it will sequentially call every number ...
Voicent Predictive Dialer
Predictive dialing supports VOIP through Skype and remote agents. Automatic dialing can play audio messages, transfer calls, and record conversations, all by the press of a key. It helps you to generate leads, reduce work load, save your voice, and increase ...