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ITIL Service Management Toolkit (ITSM To v.2 11
These ITIL based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization. Specific guidance includes:
- Service Level Agreement (SLA) Template
- Operational Level ...
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ManageEngine ServiceDesk Plus v.9.3
It has an ITIL ready version which gives you the ability to
improve productivity of your IT Service team and keep your end-users happy.
SupportDesk v.2003
This help desk program allows you to log calls, track call escalation and problem resolution, manage contacts, track inventory, search the integrated knowledge base, and manage your service-level agreements. The program can be customized to your requirements ...
Lokomo OneCMDB v.2 1
Thanks to its open API:s it is a powerful Configuration Management engine for other Service Management software.
NetSupport DNA Helpdesk v.3.1.1.150
NetSupport Helpdesk features advanced implementation of ITIL processes.
For your PC and server keep complete inventory records, but is not new, Management applications and Internt utilization rate is a refreshing, On-demand deployment of program ...
NetSupport Servicedesk v.3.0
Reduce the TCO (Total Cost of Ownership) by decreasing the number of vendors you are managing, improving help desk support, enforcing configuration standards and effectively migrating to new technologies. Track and manage licenses using the inventory ...
VersaSRS Help & Service Desk - ITSM/ITIL v.5.0
versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional ...
VI Service Desk
I Service Desk is a complete IT service management solution providing Incident, Service, Knowledge, End User Self Help, and Asset Management. VI Service Desk allows automation of IT processes including Routing, Escalation, Approval, Change Management,Task ...
UCertify EX0-101 Exin ITIL Foundation v
Pass ITIL exam EX0-101 in first attempt. 210 questions with detailed explanation and 127 study notes. EX0-101 - Exin ITIL Foundation v.3 study notes, articles and mock test. 99% pass rate, 100% money back guarantee. Based on latest ITIL certification ...
UCertify BH0-006 ISEB ITIL Foundation v
Pass ITIL exam BH0-006 in first attempt. 210 questions with detailed explanation and 127 study notes. BH0-006 - ISEB ITIL Foundation v.3 study notes, articles and mock test. 99% pass rate, 100% money back guarantee. Based on latest ITIL certification ...
NetSupport Service Desk v.3.10.0004
Web-based and fully compliant with the mandatory ITIL best-practice standards, NetSupport ServiceDesk provides your Service Desk with the tools needed to manage customer expectations and minimise the amount of system downtime. Featuring the core Incident, ...
Serio IT Service View Pro v.5. 5. 2004
Serio IT Service View Pro is a server/ network device monitoring and ITIL Availability Management tool rolled into one.
Define one or more Service Level Agreements for the devices you are monitoring. The reports scheduler can email availability ...
Dynamic IP Update Service
Dynamic IP Update Service is simply a way of attaching a static hostname to a dynamic IP address. On the Internet, there are a limited number of IP addresses. When you connect to your ISP, you are assigned a temporary IP address that other computers use ...
Service Desktop Pro
Service Desktop Pro is an integrated Business Information & Service Management Software. It is useful for small business managers,IT Service Providers, Freelancers, Consultants, Web Developers and Software Developers. It handles over 20 key business requirements ...