Service Level Management
Jet Service Desk
Jet Service Desk is a high-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level Management, Knowledge ...
Longitude v.7.0
Longitude monitors performance across traditional IT silos to provide a cohesive picture of IT service level delivery and Service Level Agreement (SLA) compliance. Longitude monitors end user response time and hundreds of vital performance ...
Veeam Monitor v.5.0.0.261
Veeam Monitor leverages Veeam Business View™ to enable performance monitoring, alerting and reporting for virtual machine groups based on criteria such as business unit, department, location, purpose, service-level agreement or any other criteria you ...
AvailSuite
AvailSuite is a Service Business Management Software, designed to effectively manage all aspects of a Service company. Affordable, easy to setup and use, it will organize all of your customer information, manage the products and services you provide, ...
WhatsUp Gold v.8 3
It lets you know when something goes wrong and can provide you with graphical, automated service level reports. New features in version 5.0 include improved reporting, SmartScan, Web interface and Automatic Device Identification.
Paltalk
1 supports a new x-Treme service level with crystal clear, TV-like video speed, and unlimited video windows. And now we're offering our users a trial of our streaming video and audio for FREE! Download NOW and start chatting with your AIM, Yahoo, MSN, ...
Polar Help Desk v.5.0
- Service Level Management. Use best practices from ITIL.
- Email Notifications management and customization.
- Powerful and completely customizable User Roles and Permissions.
- Custom Languages and customization any labels.
- ...
GlassNet v.1.0
Providing real time monitoring at the service level is an efficient tool to stay on top of the network problems. Glass Net offers the possibility to monitor several different types of devices, such as computer, network servers, routers, switches ip-phones, ...
WinProx StandAlone v.2 2
PC connection Kit is used for maintenance service in Private Systems. For maintenance service. PC management of card activation-deactivation and information transmission to READER. Includes: WINPROX software and PC-READER connection cable. The standalone ...
PolarHelp v.5.0
Incident Management and Service Level Management: Use best practices from ITIL.
Source code available
Polar Help Desk 5 is open-source software.
SharePoint AD Management Pack v.1.0.802.8
A pack of five SharePointBoost products to boost your AD Management: Password Change, Password Reset, AD Information Sync, AD Administration and AD Self Service.
SharePoint Password Change lets users personally change their passwords before ...
JiJi Password Reset Suite v.6.0.6.3
Self Service Password Reset Tool JiJi Password Reset Suite, end-users can securely reset their own Active Directory passwords without having to involve highly technical helpdesk professionals. Gartner stated if a 10,000-employee company automated password-resetting ...
Advanced Time Reports Personal v.9.27.8
Advanced Time Reports Personal Edition is an intuitive time tracking & project management solution that will help you increase your billable hours by better managing all your projects, clients and working hours. Used by professionals and project-oriented ...
HelpSTAR - Help Desk Software
Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: Problem Management and Incident Management Change Management Knowledge Management Dashboards for real time Tactical Management ...
Performance Navigator v.15.0
Performance Navigator® is a graphical PC Tool for IBM i (all iSeries®) Performance Management, Capacity Planning and Problem Solving which runs on Windows® 95/98/NT/2000/XP/Windows 7.
PerfNav® supports end-users with Performance Management ...