Level Agreement
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ProcessWorx CMDB v.1.5.0204
The ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processes. By establishing a standard, centralized information repository through a Configuration Management Database (CMDB), IT organizations can establish ...
ITIL Service Management Toolkit (ITSM To v.2 11
Specific guidance includes:
- Service Level Agreement (SLA) Template
- Operational Level Agreement (OLA) Template
- IT Service Catalog Template
- IT Service Narrative Template
- ITSM Service Delivery & Support Process Overviews
- ...
Email Monitoring Service NA v.1.0
* Does not require the addition of agents or server modifications
* Administrator an unlimited number of servers from a single console
* Service Level Agreement (SLA) and Quality of Service (QOS) reporting
SiteRecon e-mail monitoring ...
HelpMaster Pro Enterprise Edition v.7
Automatic Email job logging and notification, service level agreement monitoring, 100's of standard reports and optional custom reporting, and rapid return on investment.
SupportCalls v.4.1.6811
Assign and enforce Service Level Agreement (SLA) on support cases
36. Asset Tracking and Management
37. Access control mechanism for non-admin staffs
38. More than 30 Outlook views designed for different helpdesk perspectives
39. Keywords ...
RadarPing v.2.0
Service-level agreement violations are recognized, tracked and reported in the same way as critical uptime, ping loss, and SNMP object changes. This software also supports pre-defined configuration templates.
Web Help Desk Software for Windows v.10.0.18.3
Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion - Asset Life Cycle Management - Change Management (Approval Workflow) - Two-Way E-Mail Correspondence - Service Level Agreement (SLA) Alerts ...
Web Help Desk Software for Mac OS X v.10.0.18.3
Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion - Asset Life Cycle Management - Change Management (Approval Workflow) - Two-Way E-Mail Correspondence - Service Level Agreement (SLA) Alerts ...
Web Help Desk Software - Free Ed. (.rpm) v.10.0.18.3
Free Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion - LDAP / Active Directory Synchronization - Knowledge-base Management - Two-Way E-Mail Correspondence - Service Level Agreement (SLA) Alerts ...
Web Help Desk Software - Free Ed. (.dmg) v.10.0.18.3
Free Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion - LDAP / Active Directory Synchronization - Knowledge-base Management - Two-Way E-Mail Correspondence - Service Level Agreement (SLA) Alerts ...
I-doit - CMDB and IT documentation v.1.0
This provides the basis for (ITIL) processes such as Change and Problem Management, helps to control and manage the SLA (Service Level Agreement) or the communication with users.Its interfaces to other ITSM applications (like Nagios, Request Tracker ...
Advanced Security Level v.7.6
Advanced Security Level is the best computer security application for Windows-based computers. It gives you an excellent administrative support to control the user access rights for your computer by setting up the desired access control level for each ...
Lease Agreement Pro
TReXGlobal Lease Agreement Pro and rental property management software for Landlords, Property Managers, and Property Management Companies - is easy! The resources are user-friendly and allow you to save money on each property. Property managers, landlords, ...