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ITIL Service Management Toolkit (ITSM To v.2 11
These ITIL based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization. Specific guidance includes:
- Service Level Agreement (SLA) Template
- Operational Level ...
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ManageEngine ServiceDesk Plus v.9.3
It has an ITIL ready version which gives you the ability to
improve productivity of your IT Service team and keep your end-users happy.
SupportDesk v.2003
This help desk program allows you to log calls, track call escalation and problem resolution, manage contacts, track inventory, search the integrated knowledge base, and manage your service-level agreements. The program can be customized to your requirements ...
Lokomo OneCMDB v.2 1
Thanks to its open API:s it is a powerful Configuration Management engine for other Service Management software.
NetSupport DNA Helpdesk v.3.1.1.150
NetSupport Helpdesk features advanced implementation of ITIL processes.
For your PC and server keep complete inventory records, but is not new, Management applications and Internt utilization rate is a refreshing, On-demand deployment of program ...
NetSupport Servicedesk v.3.0
Reduce the TCO (Total Cost of Ownership) by decreasing the number of vendors you are managing, improving help desk support, enforcing configuration standards and effectively migrating to new technologies. Track and manage licenses using the inventory ...
SourceForge.net v.2.0
net Service Operations Group (SOG).
VersaSRS Help & Service Desk - ITSM/ITIL v.5.0
versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional ...
Jiji self service password reset v.6.0.8.2
jiji self service password reset, In this the end-users can securely reset their own Active Directory passwords without having to involve highly technical helpdesk professionals. Gartner stated if a 10,000-employee company automated password-resetting ...
VI Service Desk
I Service Desk is a complete IT service management solution providing Incident, Service, Knowledge, End User Self Help, and Asset Management. VI Service Desk allows automation of IT processes including Routing, Escalation, Approval, Change Management,Task ...
UCertify EX0-101 Exin ITIL Foundation v
Pass ITIL exam EX0-101 in first attempt. 210 questions with detailed explanation and 127 study notes. EX0-101 - Exin ITIL Foundation v.3 study notes, articles and mock test. 99% pass rate, 100% money back guarantee. Based on latest ITIL certification ...
UCertify BH0-006 ISEB ITIL Foundation v
Pass ITIL exam BH0-006 in first attempt. 210 questions with detailed explanation and 127 study notes. BH0-006 - ISEB ITIL Foundation v.3 study notes, articles and mock test. 99% pass rate, 100% money back guarantee. Based on latest ITIL certification ...
NetSupport Service Desk v.3.10.0004
Web-based and fully compliant with the mandatory ITIL best-practice standards, NetSupport ServiceDesk provides your Service Desk with the tools needed to manage customer expectations and minimise the amount of system downtime. Featuring the core Incident, ...
Self-service Password Reset Manager v.3.1.018
Password Manager gives end users ability to securely manage their passwords and resolve account lockout incidents in a self-service fashion without involvement of helpdesk personnel, allowing organizations to implement strong password policies in Active ...