It Service Desk Processes Map


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VI Service Desk

I Service Desk is a complete IT service management solution providing Incident, Service, Knowledge, End User Self Help, and Asset Management. VI Service Desk allows automation of IT processes including Routing, Escalation, Approval, Change Management,Task ...

Service Desk TTS

Service Desk TTS ,Ticket Tracking System, is a complete application that allows you to create and assign service tickets to your technicians. This system also allows any user on your network to create a new service ticket then you can assign it to the ...





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IT Help Desk Password Reset Suite  v.6.0.6.3.1

IT Help Desk Password Reset Suite - Web based Help Desk Password Reset manager, for users to change their AD passwords. It supports Help Desk Delegation. Supports Password Reset/Unlock account/Change Password through web with/without help desk. This Password ...

Hardware Inspector Service Desk  v.1.0

Hardware Inspector Service Desk is a valuable extension for Hardware Inspector and Hardware Inspector Client/Server, the all-in-one tools for computer inventory and management from Database Harbor Software. It is a web interface which provides effective ...

Close Support Service Desk  v.3.5.0.7

The basic element of the Close Support application set is the Service Desk, a Windows application used by support or customer service personnel to manage service requests, incident reports and administration tasks. The free to use Express Edition of the ...

VersaSRS Help & Service Desk - ITSM/ITIL  v.5.0

versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional ...

IKode Service Desk X  v.2.0

iKode Service Desk X provide a broad range of professional fully integrated Serive Managemnt tool and offers a low cost of ownership yet comprehensive service desk, whether your want an ITIL whether you want an ITIL "Out of the Box" solution for your ...

Service Desk Lite 2013:Free Service CRM  v.2013R3.0

Service Desk Lite is free ready to use service management software that enables you to manage Service contracts/AMC and customer complaint life cycle from complaint initiation, assignment to closure in a very simple way.

Service Desk Lite is ...

NetSupport Service Desk  v.3.10.0004

Web-based and fully compliant with the mandatory ITIL best-practice standards, NetSupport ServiceDesk provides your Service Desk with the tools needed to manage customer expectations and minimise the amount of system downtime. Featuring the core Incident, ...

Serio IT Service View  v.5.5.04

Serio IT Service View is a free tool for monitoring servers and network devices. It includes standard plugins for monitoring Windows Servers, Linux Servers, Exchange servers, 'pingable' devices, log files, Oracle databases, web servers and web page content ...

IT Service View  v.5.5.0.680

IT Service View can work with Windows servers using WMI for agent-less operation, or other types of devices such as hubs and routers using SNMP.
IT Service View is highly configurable. It comes with its own fully featured scripting language called ...

Serio IT Service View Pro  v.5. 5. 2004

Serio IT Service View Pro is a server/ network device monitoring and ITIL Availability Management tool rolled into one.


Define one or more Service Level Agreements for the devices you are monitoring. The reports scheduler can email availability ...

Rothmann IT Service DeskTop  v.1.0

Rothmann IT Service DeskTop is a project to create a technological solution for Incident- and Configuration Management. It is based and implemented on the international 'best-practice' standard ITILA®. It is an Add-On to the popular Double Choco Latte.

Web Help Desk  v.12.0

Web Help Desk is surprisingly affordable, incredibly easy to use IT help desk software with
Web-based ticketing, change management, IT asset management, knowledge base, and more! SolarWinds' helpdesk software streamlines the help desk ticket process ...

SRM Help Desk  v.1.0

Newest IT Help Desk Program is SRM Help Desk . Similar in many ways to AccessAble Help Desk Pro Edition, it uses a Microsoft Access format .mdb on the backend but an easy to use, yet comprehensive front end.

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