Inbound Call Centre


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Voicent IVR Studio

Quick development and deployment of music on hold, voicemail, auto attendant, voicemail to email, and other inbound call applications. Voicent IVR solution offers point-and-click call flow design, ease of installation, and lower cost of ownership.

Click N Speak

Outbound call centre software for individuals and call centres located anywhere in the world that need to make telephone calls to Canadian residents and businesses. The software lets you search through an online telephone directory and call everyone on ...





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CT Developer Studio

CT Developer Studio helps you develop and host automated call handling systems which can be tailored to individual needs. Develop complex IVR software or implement a simple inbound call center, set up automatic dialing or create a fully automatic call ...

Rander Reports

Rander Reports is a reporting solution that can analyze Rander call log which stores the information of all PBX calls controlled by Rander server, i.e. start time, duration , callerid, calledid, repliedlost, internalexternal, incomingoutgoing, etc. We ...

Rander

Your company can work far more effectively with Rander as it gives you a basic call center functionality. Your employees can handle more calls in the same amount of time and you can provide your customers with better care.

Image Verification Service ( CAPTCHA )

You needed to paste Single line Java script code, will Initiate CIS Image verification Engine to generate CAPTCHA Image using "Random Numbers, Characters and Background" and will place it on your webpage automatically. It do not have its own Submit button ...

Lokad Desktop Workload Forecasting  v.1.0

Best suited for call centers and staff managers (retail, restaurants, hostels, ...). Too much staff and money is wasted. Too few staff and customers get mad. Scheduling optimization is a cornerstone of profitability. Get the right amount of staff at ...

ETellicom VisualContact  v.5. 3. 2001

eTellicom VisualContact features :
- Screen pops
- User GUI configuration (queue announcements, recording etc)
- Call Back
- Multimedia queuing - Voice/Email/Fax (Web chat in development)
- Unlimited Queues/Agents
- Agents ...

Cuba Clent for Remedy  v.1.3.2.29

Cuba delivers feature rich CTI such as: Call ID, Caller ID, Called ID--and Offering, Answered and Idle timestamps. Data can be entered via an IVR, and configured to ScreenPop a Remedy form. Note that client is also now bundled with Cuba Server for remedy ...

SuperVoice Communications Server  v.2.4

-Supports Group Mailboxes - a caller can leave a message to a group mailbox and everyone who belongs to this mailbox will receive the message -Supports Urgent Group Mailboxes - a caller can leave a urgent message to a Urgent Group Mailboxes and everyone who belongs to this mailbox will be notified by phone call, pager or email. -Allows ...

SuperVoice Pro  v.9.0

-More notification features when voice messages arrive in the mailbox When you SuperVoice Pro calls you to let you know a voice message was left, you can listen to it straight away, you no longer have to call back. -Improved System Operator You now can ...

VersaERS Employee Rostering System

versaERS is a flexible and easy to use, but powerful, Web Browser delivered Employee Rostering solution. versaERS has no limits on the number of rosters, locations or staff you can record in the system. It is suitable for both frequent pattern based rosters ...

VersaCRM

versaCRM is a flexible and powerful Web Browser delivered CRM solution for managing corporate Contacts, Organizations, Functions and Events related data.versaCRM includes the ability to track all correspondence, including invitations to functions and ...

VersaOHS

versaOHS has been specifically designed, in consultation with industry-recognized OH&S consultants, to automate your Occupational Health and Safety reporting and management services. versaOHS is an enterprise OHS system providing a professional, reliable ...

AppMaker And HelpDesk Bundle

Build database applications. No programming required. AppMaker provides a great end user experience for your database. Your new application and the data are both stored in the database. This means the client software is installed once only and your application ...

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