Helpdesk Incident Management


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MindMaster

MindMaster is a powerful visual tool for planning, collaboration and business process management. MindMaster helps business professionals and teams plan, organize and manage information-based activities. Decisions are made much faster, meeting times are ...

Polar Help Desk Free

Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.





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PolarHelp  v.5.0

Incident Management and Service Level Management: Use best practices from ITIL.
Source code available
Polar Help Desk 5 is open-source software.

SysAid Help Desk 9.0.53 b13  v.13

SysAid Help Desk provides extensive Helpdesk, Asset Management, Monitoring, Reports and Analysis, Live Chat, IT Benchmarking, Calendar and Knowledgebase applications in a simple yet attractive and easy-to-use package. SysAid Help Desk comes with standardized ...

Help Desk Authority (formerly BridgeTrak)

Comprehensive trouble ticket tracking software for IT and/or customer support desks. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc.

IT Process Automation Ayehu eyeShare  v.3 6

Ayehu is the leading provider of IT Process Automation and IT Automation Solutions. eyeShare, the company's product Empowers IT managers to resolve complex problems quickly by automating resolution processes, tasks and ITIL procedures.

SpiraTest  v.3.1.0.0

For the project manager, it provides the capability to create, edit, and delete your project's requirements in a hierarchical organization that resembles a typical scope matrix. Each of your requirements is mapped to one or more test cases that can be ...

IMCD (Business Backup)  v.2.1

The tool for business Disaster Preparedness and Recovery Get immediate protection, Back up your business information for use anywhere, any time on any computer.
Know who will need what information and when they will need it - get it to them quickly ...

XTuple ERP: PostBooks Edition  v.4.0.1

xTuple PostBooks includes the following: - Accounting (general ledger, accounts receivable and payable, bank reconciliation, financial reporting) - Sales (quotes, order entry, sales reporting, shipping) - CRM (universal address book, incident management, opportunity ...

Macro Commander Basic  v.2.0.0.0

Introducing Macro Commander Basic - a versatile and free automation software for Windows, catering to all your macro recording, text expansion, mouse clicking, automated data entry, and general automation needs. Whether it's native applications or web-based ...

LANDPARK HELPDESK 3.8.A  v.1.0

LandPark Helpdesk helps you achieve optimal technical support. Increase responsiveness by establishing your Helpdesk team. Incident resolution management extended more widely to the entire infrastructure of your company (purchase requests, consumables ...

IeSupportManager Helpdesk

ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to ...

N-central Network & Systems Management  v.7.2

2 remote system management and monitoring solution provides Managed Service Providers and IT professionals in mid-size businesses a full-featured tool to deliver the most complete service remotely to their end-users, for the least expense - and report ...

IPI.HELPDESK

HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and ...

PHP Customer Helpdesk & Ticket Script  v.1.1

Get Webbiscuits Customer Helpdesk for your fast, effective and low cost solution to providing excellent customer service.

You no longer need to rely on expensive phone support system and man power to attend to your customers. Set up an online ...

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