Customer Service Call Center
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Call Center Manager v.8.5.2
Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for ...
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Voicent Call Center Manager v.8.5.2
Call Center Manager automatically measures workloads and adjusts outbound calling pace to comply with U.S. Federal Trade Commission's Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Don't risk penalties of up to $16,000 per incident! ...
Customer Service Database Software v.7.0
This software offers a solution for users who want to create and manage customer service calls and interactions. There are fields for entering customer, comments, category, opened by, priority, opened date, resolved date.
Unite Call Center v.2.0
VoIP based PBX and CAll center. Unite Call Center for Skype is 100% program based, truly business-class customer communication and management system with host of much sought after abilities.Unite Call Center - Another distinctive offering provided for ...
PrettyMay Call Center for Skype
PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX. It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice ...
Terrasoft Call Center v.2 8
Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts ...
Dialgo Personal Call Center v.2 5
Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal ...
Service Call Management v.1.4.00
Features: listen to musicService Call Management Features:
1. Installation is quick and easy.
2. Training employees to use the Service Call program is quick and easy.
3. Ideal for Small to Medium size businesses and Organisations.
4. Ideal ...
Advanced Call Center
All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. ACC can send call notifications to your ...
Advanced Call Center 7 v.5.0
An advanced, yet simple-to-use software answering machine for your voice modem.
Live Chat Software for Customer Support
Increase sales and improve customer service delivery by adding live chat to your website. Watch visitors on your website in real time. Interact proactively through chat invitations. Fully customizable visitor interfaced. One click installation within ...
Cc-Modeler v.2. 1. 2023
cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of call center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model, as well as simulation. cc-Modeler is powerful and ...
ErlangXLS v.1.0
ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc. While other providers sell ...
Skymol Communicator Live Chat Software v.3.0
Skymol Communicator is a web-based customer service and live chat, live help system using Voice, Video, Text Chat communication forms on your web site. Skymol offers SaaS (Software-as-a-Service) live chat software, help desk software for online sales ...