Call Centre Introduction
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Veritape v.1.3.0.6
Record your phonecalls to hard disk - FREE! - all you need is a PC, a voice modem and Veritape. Just click Record and talk as normal. Store your important business negotiations, create a permanent record of your voicemail messages, tape family news so ...
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JIRA Helpdesk Client v.1.0
The Jira Helpdesk Client is a client application designed for the helpdesk environment that sits on top of Atlassian's issue tracking tool JIRA.
To use this product, you will need to first purchase JIRA.
Main Features:
- New ...
Phone Inventory Tool for Cisco v.1 3
Collect serials and report on Cisco phones for Cisco CallManager (Unified Communications Manager). Produces a comprehensive Phone Inventory Report (Model, MAC, Serial, Switch Neighbor, ...) in HTML, Word and Excel format Accomplish a comprehensive report ...
Freeway v.1.0.0.89
In the backend, take advantage of many powerful features like advanced reporting, drop shipping and call center functionality. Stay close to your customers with built in e-Marketing and SMS-Marketing. There are a huge number of features. Too many to ...
Crib Sheet v.1.05.07
Crib Sheet is a server application for companies where operators at workstations need fast access to stock texts or graphics.
For example:
- Where medical staff need to paste stock texts into Meditech software?
- Where tele-sales ...
Addison Lee v.1.0.0.0
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If you receive a monthly invoice please enter your account details during the initial set up, and once you enter your PIN code you'll find that booking a minicab is even faster than ringing the call centre.
All Cash bookings offer ...
PresenTense Time Client XP/2000/2003/7 v.4.2
PresenTense Time Client is trusted worldwide and installed on hundreds of thousands of government, military, 911 call centre and corporate computers. The low cost of ownership (support and upgrades within the major version number included free) makes ...
VersaSRS Help & Service Desk - ITSM/ITIL v.5.0
versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional ...
Asterisk install package for Mac OS X CVS 10-28-03 v.2.15
Asterisk also provides Interactive Voice Response (IVR), Voicemail and Call Conferencing services. It has support for three-way calling, caller ID services, ADSI, call centre queue management, call monitoring and many more features. For a more complete ...
PresenTense Time Client for Windows v.5.0
PresenTense Time Client is trusted worldwide and installed on hundreds of thousands of government, military, 911 call centre and corporate computers. The low cost of ownership (support and upgrades within the major version number included free) makes ...
Advanced Call Center
All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. ACC can send call notifications to your ...
Call Corder
Call Corder records telephone conversations directly to your hard disk with a single push of button, optionally playing a legal disclaimer before recording (ideal for use in business environment). It stores calls as standard Windows sound files, adding ...
Call Accounting Mate
Call Accounting Mate is an industrial strength, fast and reliable call accounting software that can be used in institutions such as offices, hospitals, universities, and organizations that need to allocate telecom costs to various individuals, departments ...
PrettyMay Call Recorder for Skype
PrettyMay Call Recorder for Skype (PMCRS) is a powerful Skype add on, which allows you to record skype calls on Windows easily.
Besides the call recording funtions built in, PMCRS offer many features such as storing Skype voicemail into MP3 files, ...