Call Center Voip Recording
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Call Center CRM v.8.6.2
Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to:
Automatically track all customer interactions
Inbound calls and SMS, outbound voice, text messaging ...
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Voicent Call Center Manager v.8.5.2
Call Center Manager automatically measures workloads and adjusts outbound calling pace to comply with U.S. Federal Trade Commission's Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Don't risk penalties of up to $16,000 per incident! ...
Unite Call Center v.2.0
VoIP based PBX and CAll center. Unite Call Center for Skype is 100% program based, truly business-class customer communication and management system with host of much sought after abilities.Unite Call Center - Another distinctive offering provided for ...
PrettyMay Call Center for Skype
PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX. It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice ...
Dialgo Personal Call Center v.2 5
Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal ...
Terrasoft Call Center v.2 8
Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts ...
Advanced Call Center
All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. ACC can send call notifications to your ...
Advanced Call Center 7 v.5.0
An advanced, yet simple-to-use software answering machine for your voice modem.
Cc-Modeler v.2. 1. 2023
cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of call center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model, as well as simulation. cc-Modeler is powerful and ...
ErlangXLS v.1.0
ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc. While other providers sell ...
PrettyMay for Skype v.3.5.0.208
It can greet callers with your own custom voice recording and record a message that is saved as .mp3 file.
PrettyMay for Skype can also notify you of new messages by email and even send the voicemail along as attachment. Additional features include ...
ISDN Answering Machine
It supports menu selections,
countless submenus, call transferring, deflecting, recording etc. It also works on passive ISDN cards that don't support DTMF signals recognition.
AsterCRM v.386
asterCRM is a call center software for asterisk based VoIP system, also it has some CRM functions. It provide useful features such as pop-up, predictive dialer, click to call, extension status .... astercrm could work with all asterisk based system.
CT Developer Studio
CT Developer Studio helps you develop and host automated call handling systems which can be tailored to individual needs. Develop complex IVR software or implement a simple inbound call center, set up automatic dialing or create a fully automatic call ...