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Voicent Call Center Manager  v.8.5.2

Call Center Manager automatically measures workloads and adjusts outbound calling pace to comply with U.S. Federal Trade Commission's Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Don't risk penalties of up to $16,000 per incident! ...

Skype Recorder  v.6.0



To businessman, Skype Recorder can absolutely help to enhance the customer service of call center. The Machine Bind License is recommended to business call centers. Once the Skype Recorder has been authorized to a specified machine in the ...





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Perfect Phone Icons  v.2011.5



Designed to speed up the development of online communication portals, phone tools, mobile applications and call centers, Perfect Phone Icons include images representing office and home phones, mobile phones, smart phone, disc telephone, receiver, ...

Cc-Modeler  v.2. 1. 2023

cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of call center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model, as well as simulation. cc-Modeler is powerful and ...

Free Payroll Calculator  v.4.0.1.5

Advanced employee time scheduling software provides useful solution to various organizations including call centers, help desks, fire departments, hotel, hospitality, schools, IT firms, colleges and transportation industry. Secure employee planner program ...

Ten Thumbs Typing Tutor  v.3 3

The program is suitable for learners of all ages, and is used in schools, at home, in colleges, universities and industry, including call centers and financial services organizations. Learn using full and proper QWERTY or Dvorak tuition with U.S and ...

Supervisor  v.2.58


Call-Centers supervisors as a Helpdesk tool or to supervise and analyze the CSR's work.
Parents and school-masters who want to supervise their children computer's usage.Key Features:
Supervisor utilizes minimal CPU and disk space.
...

Supervisor Enterprise Edition  v.2.41


Call-Centers supervisors as a Helpdesk tool or to supervise and analyze the CSR's work.
Parents and school-masters who want to supervise their children computer's usage.Key Features:
Supervisor utilizes minimal CPU and disk space.
...

Ten Thumbs Typing Tutor X  v.4.5.1

The program is suitable for learners of all ages, and is used in schools, at home, in colleges, universities and industry, including call centers and financial services organizations. Ten Thumbs Typing Tutor - Award Winning Touch Typing Tutor - Free ...

TRx Phone Recorder  v.4 2

It is designed for business call centers where a copy of TRx is installed on each workstation and connected to each telephone.

The program can also be used in a similar way in other business environments or at home when you need to manually ...

PresenTense NTP Auditor  v.3 8



- UTC Traceability - The National Emergency Number Association (NENA) identifies time keeping requirements for Public Safety Answering Points (PSAP) such as 911 call centers. These requirements include continuous accuracy of 100 milliseconds ...

MDLsolutions Dialer  v.1.5.5

MDLsolutions is a predictive Dialer, a Windows based comprehensive and dynamic SIP/VoIP dialer Dialer , it comes with a robust SQL database that can meet the needs of businesses that are trying to impactfully keep in contact with their clients and for small to large scale call centers, or act as ...

SoftXpand  v.3.3.0

SoftXpand is geared for use in educational institutions, small and medium businesses, call centers, cybercafes and libraries.In essence SoftXpand is an extension which divides the operating systems presentation layer from one into many, according to ...

Appointment & Resource Scheduling System  v.3.0

ScheduleComplete (R) is an advanced appointment scheduling system, which is specifically oriented for service - oriented businesses to start taking customer's appointments or make resource reservations online, through an easy to use web interface. Its unique scheduling engine uses proprietary technology to perform advanced scheduling tasks, helping to avoid any scheduling mistakes and dynamically account for resource availability and schedule changes. This system is built as an add-on module to the DotNetNuke* (R) portal platform. Here are main product features: Easy to setup schedules Automatic scheduling with resource reservation Recurring appointments/events Fully customizable email notifications to customers and resources Automatic appointment reminders Appointment Callback lists for the office employees Month /Day/Week and Report schedule views Easy appointment lookup Ability to create custom input fields and gather more user input Ability to export calendars to MS Outlook, Apple iCAL and Google calendar Accept appointment payments online through PayPal Express and other payment gateways (optional) Display appointments in MS Outlook 2007 schedule (optional) Completely localizable for any region and language Fully adjustable color scheme to blend into your portal This version of the product is an in-house version, that will be hosted by you and maintained by ...

TricTrac  v.10

If you are looking for a complete solution for Web, CATI, CAPI, paper and SMS, we have more than 10 years of experience in providing professional tools for analysis institutes and call-centers. TricTrac Enterprise lives up to all standards and requirements ...

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